Every project is a little different, but the process generally goes as follows:
- Call us, e-mail us, or stop in to make an appointment for us to measure the space involved in your project.
- We’ll measure the space, look for any possible problems (structural issues, mold, etc.), assess design possibilities, and set an appointment for you to come to our showroom.
- At your first showroom appointment, we will review the designs, products and services involved. We generally will have a fairly solid cost estimate at this meeting, as well.
- The design process continues until we make every decision necessary to start the project, then we sign a contract, assign a start date based on the delivery of materials and availability of one of our crews, and begin ordering materials. Some decisions can be made after the cabinetry is ordered, but the sooner decisions are made, the smoother the project generally proceeds.
- Before construction begins, we ask that you remove any items you wish to keep from the room. If there is much demolition work to be done, it is best to take pictures and mirrors down from the walls in adjacent rooms and hallways (our crews can help with this on the first day of construction, if necessary).
- On the first morning of construction, our crew will show up, introduce themselves, and answer any questions you have about the construction process. A refuse container that will stay on site for the duration of the job will probably arrive on this day. Any demolition work will be done, and we will do our best to minimize the impact on your home and family. A thorough clean-up will be done at the end of each work day.
- During the construction and installation phase, if you have any questions or concerns, you may speak with the crew and/or call our showroom. We want the project to go smoothly and create an end result that you and we can be proud of, and communication is a key part of that process. Our crew will generally be at your home every weekday for the entire duration of the project. The only times they will be off-site is if a subcontractor is working on site and there is not room for our crew to work, or if we are waiting for the manufacture of a custom aspect of the project, such as a custom shower door (which cannot be measured until the tile is installed) or kitchen countertop (which cannot be measured until all base cabinets are installed).
- As completion approaches, all of the final details will be worked out and the room will be ready to be primed and painted when we leave.
- Our relationship does not end at this point. Should you ever have any concerns or questions, we will remain available to respond. And, as a member of our extended company family, you will always be welcome to call or stop by to say “Hello,” share photos, or talk about the next project.